Refund policy

When you shop at Florea, we want you to feel confident in your purchase, and we understand that sometimes things can go wrong for various reasons. That’s why we offer a 30-day return and refund policy.

Please note that the product must be in the same condition as when it was received. The customer is responsible for the return shipping cost. Email your return request to kundtjanst@flo-rea.com.

According to the Consumer Purchase Act, you always have the right to make a claim on a product within 3 years of receiving it. However, it must always be done within a reasonable time after the issue was discovered.

Always contact us before submitting a claim so we can assist you.