Kale - Westland Autumn ECO

Yes. Seed size varies a lot between varieties, which is also why the number of seeds per packet varies. Some seeds, such as mullein, poppy and lobelia, are so small that they can look like dust or crumbs. Mix small seeds with a little fine sand before sowing to make them easier to spread evenly.

Common causes are the wrong temperature, soil that is too dry or too wet, or seeds covered with too much soil. Some varieties need light to germinate and others need a cold period. Check the seed packet for what your variety needs and be patient, as some varieties take several weeks. If they still do not germinate, our germination guarantee applies. Email us at hello@flo-rea.com and you will get new seeds or your money back.

The right sowing time is on the back of the seed packet and on the product page. You will find more detailed growing guides in our Growing School, and you can also search the website for the variety.

It depends on the variety. Varieties that need warmth or grow slowly are started indoors, while many annual summer flowers and vegetables can be sown directly where they will grow. The seed packet and product page tell you what applies to your variety.

Annuals flower the same year you sow them. Biennials, such as foxglove and mullein, form a rosette of leaves in the first year and flower the year after. Many perennials also flower from the second year. The product page shows whether the variety is annual, biennial or perennial.

Keep seeds cool, dry and dark, ideally in a jar or box with a lid. Most seeds then keep for several years, although germination drops slightly over time. For the best results, sow them within a couple of seasons.

If you order seeds only, shipping costs £3.90, and it's free on orders over £39. For orders that include bulbs or tubers, the shipping cost is shown at checkout.

If you buy seeds and bulbs together, the shipping cost for your order is calculated and shown at checkout before you pay.

A pre-order means you order and pay for an item when you buy it, and we deliver it at a later date that we let you know about.

If you buy an item we have in stock together with a pre-order item, you get a choice at checkout. Either we send your whole order once the pre-order item is in stock, or for a small fee we send the in-stock items straight away and the pre-order item follows later.

All orders placed before 12:00 on a weekday are shipped the same day. We also pack at weekends, but carriers only collect from our warehouse on weekdays. Delivery to the UK normally takes 5-7 working days. Seeds arrive in your letterbox via Royal Mail.

Get in touch as soon as possible with your order number. As long as the order hasn't been packed, we can change the delivery address, pickup point or shipping method, or cancel it completely. Once the order is packed it can unfortunately no longer be changed, but you can return the items within our 30-day return policy.

Parcels that aren't collected within the pickup point's time limit are sent back to us. Contact us with your order number and we'll help you get your order sent again.

Click "Notify me" on the product page and enter your email address, and you'll get an email as soon as the item is back in stock. Sold-out seeds usually come back in early December, just in time for the next season.

Quite simply, if a product you bought from us doesn't germinate, whether it's a seed, a tuber or a flower bulb, we'll give you either a new product for free or your money back. We don't need any proof, your word is enough.

You always have a 30-day return policy with us. If you'd like to return your products, contact our customer service and we'll help you.

You can chat with us here on the website by clicking the chat icon in the bottom left corner, or email us at hello@flo-rea.com. The chat is open around the clock and can help with 80-90% of all questions. If it can't answer your question, a person will always reply within 24 hours.